Answers for restaurant owners

DinesMenu is a cloud-based restaurant management platform. Restaurants get an admin panel to create digital menus, generate table QR codes, manage orders, tables, and staff, view sales reports, and manage subscriptions. Guests scan a QR code to view the menu and place orders without downloading an app.

DinesMenu is built for restaurant owners and operators, including cafés, hotels, food courts, bakeries, and cloud kitchens, who want a simple digital menu and ordering workflow.

No. Guests scan the table QR code and use their phone browser to browse categories, view food images, place orders, and request waiter service.

Yes. Changes you make in the admin panel (prices, availability, photos, or new items) can go live for guests immediately, so you avoid constant reprinting.

You generate a unique QR code for each table from your admin panel, print it, and place it on the table. When scanned, guests see your menu linked to that table context for ordering.

Yes. You can add team members and control access based on roles so managers, cashiers, and floor staff only see the tools they need.

Yes. The platform includes sales reporting so you can review performance trends relevant to daily restaurant operations. Exact metrics available depend on your plan.

Yes. DinesMenu is a cloud SaaS product. Your restaurant information, menus, and operational data are accessed through your secure admin login over the internet.

DinesMenu is designed for Indian restaurant businesses. Specific tax, invoice, or GST features may vary by plan and product version. Contact us for the latest capabilities for your outlet type.

Yes. You can manage restaurant name, contact details, and related profile information from the admin panel so guests see accurate branding and details.

DinesMenu requires an internet connection for cloud access. We recommend a reliable connection for the admin panel and guest ordering. Contact support to discuss operational backup practices for your outlet.

Yes. Guests can send service requests through the QR experience so your team is notified without the guest needing a separate app.

Many restaurants can set up basic profile details, a starter menu, and table QR codes within a day. Larger menus or multi-outlet setups may take longer, and our team can guide you during onboarding.

We offer a free demo for every restaurant. Yearly plans are priced so you pay for 10 months and get 2 months free. Contact us on WhatsApp to ask about current trial options for your outlet.

Both. Guests can scan the table QR and order themselves, and waiters can take orders on the DinesMenu app on their phone. Both kinds of orders reach the same kitchen display and KOT printer.

Yes. Kitchen Order Tickets print automatically on a thermal printer when an order is placed, and the cashier can print the bill in one tap. We can supply a configured thermal printer for ₹6,000 one-time.

You can start with the phones and tablets you already have. For printed KOTs and bills, add a thermal printer (₹6,000 one-time). Acrylic QR stands for each table cost ₹200 per stand.

Every plan includes a ₹2,000 setup and onboarding package in the first-year price: menu setup, table setup, restaurant configuration and initial onboarding.

DinesMenu is based in Kozhikode, Kerala. Restaurants in Wayanad, including outlets in Kaniyambetta, Kambalakkad and Panamaram, already run their ordering and billing on it.

Yes. Sales data can be exported from DinesMenu when your accounting workflow needs it.

Yes. Subscription terms, renewal, and cancellation are governed by our Terms & Conditions and Refund Policy. You can manage subscription details from your admin panel and contact support for help.

Refund eligibility depends on the circumstances described in our Refund Policy. Please review that page or contact us if you believe a refund request applies.

Yes. Cloud kitchens can use digital menu management, order workflows, staff access, and sales reporting even when table QR is less central to their model.

Hotels and multi-outlet properties can use DinesMenu for digital menus and ordering workflows. Reach out so we can recommend the right plan for your property size.

Use the Contact page for WhatsApp, email, and business address details. WhatsApp is usually the fastest way to reach us for onboarding and support questions.

You remain responsible for the accuracy and rights to the content you upload (including images and item descriptions). Our Terms explain platform use, responsibilities, and acceptable use in more detail.